Not sure what to do

If you have any queries on any of the processes, forms or even the eligibility of your policy for changes,  simply write to us or call us and we will help you through it.

You can write to us at
American Life Insurance Company,
Narayani  Complex
Pulchowk, Kathmandu.
PO Box: 11590

Or you can Call us at  +977 1 5555166 or Fax us your query at  +977 1 5555173

Or even email us at service-nepal@metlife.com.np

If your message pertains to certain specific processes, you can even address your message to the following individuals

Prashesh Chitrakar     Customer Services & Conservation Department
Gyan Bdr. Rayamajhi   Customer Services & Conservation Department


If you have any concerns or comments on our service, you can write to our Customer Services Department at the above address.