Department Addresses

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American Life Insurance Company
Narayani  Complex
Pulchowk, Lalitpur
PO Box: 11590
Kathmandu, Nepal

Customer Services & Conservation Department

Contact Person:

Activities Contact Person Position Turn Around Time
Days
 Simple Reinstatement Prajani Shahi
Gyan Rayamajhi
Kamal Raj Aryal
Sr. Assistant
Asst. Manager
Manager, CSC Dept.
 3
 Reinstatement by Re-dating Prajani Shahi
Gyan B. Rayamajhi
Kamal Raj Aryal

Sr. Assistant
Asst. Manager

Manager, CSC Dept.

 3
 Policy Changes Prajani Shahi
Jashmin Manandhar
Gyan B. Rayamajhi
Jr. Assistant
Jr. Officer
Asst. Manager
, CSC Dept.
 7
 Loan Archana Hada
Gyan B. Rayamajhi
Kamal Raj Aryal
Sr. Assistant
Asst. Manager
Manager
, CSC Dept.
 2
 Partial Maturity Payment Archana Hada
Kabita KC
Bikram R. Bajracharya
Kamal Raj Aryal
Sr. Assistant
Jr. Officer
Asst. Manager
Manager, CSC Dept.
 1
 Duplicate Policy Prajani Shahi
Gyan Rayamajhi
Kamal Raj Aryal
Jr. Assistant
Asst. Manager
Manager, CSC Dept.
 3
 Surrender Sunita Poudel
Gyan B. Rayamajhi
Kamal Raj Aryal

Officer
Asst. Manager
Manager, CSC Dept.
 3
 Address Change Prajani Shahi
Gyan B. Rayamajhi
Kamal Raj Aryal
Jr. Assistant
Asst. Manager
Manager, CSC Dept.
 1
 Signature Change Prashesh Chitrakar
Gyan B. Rayamajhi
Sr. Assistant
Asst. Manager
 1
 Full Maturity Payment
Pradeep K. Bhandari
Gyan B. Rayamajhi
Kamal Raj Aryal
Jr. Officer
Asst. Manager
Manager, CSC Dept.
 2



Employee Benefits Department, Group Insurance


Contact Person

1 Mr.  Surya B. Rai Manager +97715555166 Ext. 119
2 Mr. Sachet Shrestha Officer +97715555166 Ext. 120
       

 



Claim Services
:


Contact Person
1 Mr. Manoj Kumar Nepal Manager +97715555166 Ext. 220
2. Ms. Samina Banu
Jr. Officer +97715555166 Ext. 212
3. Ms. Bijaya Adhikari Jr. Officer +97715555166 Ext. 221
4. Mr. Sanjeev Kumar Singh Jr. Officer
+97715555166 Ext. 221



Underwriting Services

Contact Person
1 Mrs. Archana Ghimire Manager
+97715555166 Ext. 206
2 Mr. Ek Raj Pathak Officer +97715555166 Ext. 209
       



Account Department

Contact Person
1 Poshak Raj Paudel Financial Controller +97715555166 Ext. 131
 



Sales Department

Contact Person
1 Mr. Nirmal Kajee Shrestha Chief Distribution Officer +97715555166 Ext. 102
2 Mr. Bhuwan Raut Asst. Manager +97715555166 Ext. 105




 



Operations Department

Contact Person:
1. Mr. Ram K. Yadav Head of Operations  +97715555166 Ext. 124
 
 

Training Department

Contact Person:

1 Mr. Basant Limbu
Manager +97715555166 Ext. 122
2 Mr. Sandeep Kasaju
Officer +97715555166 Ext. 162
3 Mr. Saigesh Shakya Officer +97715555166 Ext. 162