Meet Our People

Our Management Team in Nepal

Because we believe that to understand the diverse Nepal economy, you need a team that is just as diverse, it’s our policy to support you with experts who have an in-depth understanding of the community. Whatever your needs, there’s a highly-trained team waiting to discuss them with you.

Our management team in Nepal brings with it an in-depth understanding of the insurance business and the experience of having designed and developed innovative solutions that meet both the local market needs and the customer expectations.

Senior Management Team/Management Committee

Nirmal Kajee Shrestha

Vice President & General Manager, Nepal

Effective: July 1, 2017; Reappointment: July 1, 2021

nirmal.shrestha@metlife.com.np

Management Committee Chairperson Effective: July 4, 2017

Arun B Basnet

Chief Distribution Officer (CDO)

arun.basnet@metlife.com.np

Management Committee Member Effective: December 11, 2017

Dev K Lal

Head of Operations (HOO)/Information Officer

dev.lal@metlife.com.np

Management Committee Member Effective: May 26, 2022

Rajiv K Pathak

Chief Financial Officer (CFO)

rajiv.pathak@metlife.com.np

Management Committee Alternate Member Effective: February 5, 2020

Management Team/Department Heads

Basant Limbu

Director, Training/Head - Western Division

basant.limbu@metlife.com.np

5555166 Ext. 424

Anindra R Shrestha

Director, Agency Management

anindra.shrestha@metlife.com.np

5555166 Ext. 405

Surya B Rai

Director, Product Development & Management

surya.rai@metlife.com.np

5555166 Ext. 356

Purna C Dahal

Director, Legal

purna.c.dahal@metlife.com.np

5555166 Ext. 331

Management Committee Member Secretary Effective: December 11, 2017

Archana Ghimire

Sr. Manager, CSC

archana.ghimire@metlife.com.np

5555166 Ext. 101

Kamal R Aryal

Sr. Manager, Underwriting

kamal.aryal@metlife.com.np

5555166 Ext. 201

Manoj Nepal

Sr. Manager, Claims

manoj.nepal@metlife.com.np

5555166 Ext. 225

Navin Manandhar

Sr. Manager, Bancassurance

navin.manandhar@metlife.com.np

5555166 Ext. 335

Anupam Kharel

Sr. Manager, Risk Management & Compliance

anupam.kharel@metlife.com.np

5555166 Ext. 239

Basanta L Shrestha

Sr. Manager, Internal Audit

basanta.shrestha@metlife.com.np

5555166 Ext. 233

Pratik B Rana

Sr. Manager, General Services

pratik.rana@metlife.com.np

5555166 Ext. 347

Bibhu Rawal

Sr. Manager, Lead - Business Transformation & Human Resources

bibhu.rawal@metlife.com.np

5555166 Ext. 332

Manish Shrestha

Sr. Manager, Employee Benefits

manish.shrestha@metlife.com.np

5555166 Ext. 419

Anish Shrestha

Sr. Manager, Information Technology

anish.shrestha@metlife.com.np

5555166 Ext. 325

Ankeet B Rajbhandari

Manager, Marketing & Communications

ankeet.rajbhandari@metlife.com.np

5555166 Ext. 433

Alok Khadka

Manager, Distribution Services

alok.khadka@metlife.com.np

5555166 Ext. 358

Suman Sitaula

Manager, Quality Management

suman.sitaula@metlife.com.np

5555166 Ext. 256

We believe that to best understand you and your needs, the people that you speak to on a day-to-day basis should have an in-depth understanding of the community as well as our products and services. And so, it’s our policy to employ experts at every single touch point, thereby making sure that whatever your needs, there’s a highly-trained team waiting to discuss them with you.

Face to face

If you’d like a personal meeting to discuss your finances, one of our Personal Advisers will be happy to come and meet you anywhere you like to discuss your requirements.

Over the phone

For your convenience, we’re also happy to talk to you over the phone. Our team of Customer Service Staff will be happy to answer your queries and guide you to your nearest and most qualified Personal Adviser.

General enquiries

Our team of Customer Advisers are also available to help you with more day-to-day enquiries such as claims, policy information and extensions, address change etc.

All our Personal Advisers and Customer Service agents undergo rigorous training in order to ensure that they have the right knowledge and experience to support you in choosing the appropriate product that meets your needs.

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