Department Addresses
American Life Insurance Company
Narayani  Complex
Pulchowk, Lalitpur
PO Box: 11590
Kathmandu, Nepal
Customer Services & Conservation Department
| Activities | Contact Person | Position | Turn Around Time Days | 
| Simple Reinstatement | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Officer Asst. Manager | 3 | 
| Reinstatement by Re-dating | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Officer Asst. Manager | 3 | 
| Policy Changes | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Officer Asst. Manager | 5 | 
| Loan | Salina Shakya | Jr. Officer | 3 | 
| Partial Maturity Payment | Puja Tamrakar | Officer | 3 | 
| Duplicate Policy | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Officer Asst. Manager | 5 | 
| Surrender | Sangita Neupane | Jr. Officer | 3 | 
| Address Change | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Officer Asst. Manager | 5 | 
| Signature Change | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Officer Asst. Manager | 5 | 
| Full Maturity Payment | Puja Tamrakar | Officer | 3 | 
More Departments
Contact Person
| 1 | Mr. Manish Shrestha | Sr. Manager | +97715455166 Ext. 419 | 
| 2 | Ms. Smriti Sharma | Asst. Manager | +97715455166 Ext. 420 | 
| 3 | Mr. Bobby Chhetri Poudel | Asst. Manager | +97715455166 Ext. 421 | 
| 4 | Ms. Alina Shrestha | Sr. Officer | +97715455166 Ext. 413 | 
Contact Person
| 1 | Mr. Pratik Bikram Rana | Sr. Manager | +97715455166 Ext. 225 | 
| 2. | Ms. Samina Banu | Asst. Manager | +97715455166 Ext. 228 | 
Contact Person
| 1 | Mr. Kamal Aryal | Sr. Manager | +97715455166 Ext. 201 | 
| 2 | Ms. Sailaza Manadhar | Asst. Manager | +97715455166 Ext. 202 | 
Contact Person
| 1 | Mr. Rajiv Pathak | CFO | +97715455166 Ext. 302 | 
| 2 | Mr. Dipesh Pokharel | Financial Controller | +97715455166 Ext. 306 | 
Contact Person
| 1 | Mr. Anindra Raj Shrestha | Agency Director | +97715455166 Ext. 125 | 
Contact Person:
| 1. | Mr. Dev K Lal | Head of Operations | +97715455166 Ext. 301 | 
Contact Person:
| 1 | Mr. Basant Limbu | Director | +97715455166 Ext. 424 | 
| 2 | Mr. Prashansa Dhakal | Asst. Manager | +97715455166 Ext. 425 | 
