Department Addresses
American Life Insurance Company
Signature Platinum Tower
Pulchowk, Lalitpur
PO Box: 11590
Kathmandu, Nepal
Customer Services & Conservation Department
| Activities | Contact Person | Position | Turn Around Time Days |
| Simple Reinstatement | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Sr. Officer Asst. Manager | 3 |
| Reinstatement by Re-dating | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Sr. Officer Asst. Manager | 3 |
| Policy Changes | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Sr. Officer Asst. Manager | 5 |
| Loan | Salina Shakya | Jr. Officer | 3 |
| Partial Maturity Payment | Puja Tamrakar | Officer | 3 |
| Duplicate Policy | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Sr. Officer Asst. Manager | 5 |
| Surrender | Sangita Neupane | Officer | 3 |
| Address Change | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Sr. Officer Asst. Manager | 5 |
| Signature Change | Rassu Maharjan Prajani Shahi Babita Maharjan Jashmin Manandhar | Jr. Officer Officer Sr. Officer Asst. Manager | 5 |
| Full Maturity Payment | Puja Tamrakar | Officer | 3 |
More Departments
Contact Person
| 1 | Mr. Manish Shrestha | Sr. Manager | +97715971799 Ext. 204 |
| 2 | Ms. Smriti Sharma | Asst. Manager | +97715971799 Ext. 224 |
| 3 | Mr. Bobby Chhetri Poudel | Asst. Manager | +97715971799 Ext. 226 |
| 4 | Ms. Alina Shrestha | Sr. Officer | +97715971799 Ext. 224 |
Contact Person
| 1 | Mr. Pratik Bikram Rana | Sr. Manager | +97715971799 Ext. 306 |
| 2. | Ms. Samina Banu | Asst. Manager | +97715971799 Ext. 337 |
Contact Person
| 1 | Mr. Kamal Aryal | Sr. Manager | +97715971799 Ext. 305 |
| 2 | Ms. Sailaza Manadhar | Manager | +97715971799 Ext. 331 |
Contact Person
| 1 | Mr. Rajiv Pathak | CFO | +97715971799 Ext. 301 |
| 2 | Mr. Dipesh Pokharel | Financial Controller | +97715971799 Ext. 302 |
Contact Person
| 1 | Mr. Anindra Raj Shrestha | Agency Director | +97715971799 Ext. 201 |
Contact Person:
| 1. | Mr. Dev K Lal | Head of Operations | +97715971799 Ext. 402 |
Contact Person:
| 1 | Mr. Prashansa Dhakal | Asst. Manager | +97715971799 Ext. 222 |