One by MetLife

Introducing One by MetLife

MetLife Nepal introduces a unique customer service app with high quality services including health care, insurance, and financial security. Through this application we aim to provide you with seamless digital experiences by allowing you to easily access to our services and resources at your convenience.

Different Services provided in the One by MetLife app are as follows.

• Profile Registration
• My insurance (includes notifications that will be received by the customer regarding their policy)
• Become an Agent
• Support for guests and Premium Calculator (for users who want to know about our products, calculate the premium, and contact our agent)
• Write to us (for customer support)
• 360Health Services

360Health

MetLife 360Health provides a comprehensive solution that cares about your mental, physical, financial, and social health. We aim to make healthcare easily accessible for our customers by making it easier to diagnose, treat and cure their diseases with financial protection and behavioral shift towards a healthy lifestyle.

Both customers and non-customers can avail our 360 Health services:

• AI enabled Health Risk Assessment: Health assessment through finger scan/ face scan.
• At Home Medical Test: Home testing facilities through reputed hospitals/clinics.
• Ambulance Service: Ambulance and emergency hotline services in major cities of Nepal
• Visit a doctor: Online appointment booking through the app
• General Tele-Doctor Consultation: Doctor’s consultation through phone call and video call as well as facility of doctor’s prescriptions
  
• Home Medicine Delivery: Home medicine delivery through enlisted medicine suppliers
• My Life Card: Discounts available from enlisted hospitals, clinics, and test labs.